Helnan Palestine Hotel - Alexandria

Montaza Palace, Alexandria, Alexandria, Egypt, 21919  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Helnan Palestine Hotel - Alexandria

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid valet parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Steam bath

Reflex massage

Turkish bath

Solarium

Spa & wellness center

Overview

Overlooking Mediterranean Bay and the Mediterranean Sea, the unique 5-star Helnan Palestine Hotel offers a nightclub, an outdoor swimming pool and a sun terrace. After the renovation in 2002, the hotel features Mediterranean architecture in a 6-story building.

The property is placed next to Montazah Palace Gardens, Alexandrina Library and Mamoura Beach as well as a stadium and a zoo. The venue is near by the sandy beach with a beach bar and outdoor chaise lounges.

Occupying perfect location, the hotel lies close to gardens and parks.

Guests can reach Helnan Palestine Hotel by car from Borg El Arab airport in 55 minutes.

Rooms

Offering a view over the sea, 218 rooms feature standard décor, individual climate control, free Wi-Fi, a kitchenette, coffee/tea makers and a laptop-size safe along with en suite bathrooms. This rooms have tile floor and traditional furniture.

Eat & Drink

Guests can relax in a casual atmosphere of a good on-site restaurant serving seasonal meals. Hot drinks are offered in the café bar. A downtown area features Ibn Hamido within 900 meters of the venue.

Services

Business guests will appreciate a business center, a photocopier and a meeting room available on site.

Relax

Guests can benefit from Turkish steam bath and reflex massage at the hotel. The hotel provides sailing, squash and table tennis for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid private parking is possible on site.

Number of floors:   6.  Number of rooms:   218.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Lobby
  • Gift/Newsstand
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Sailing
  • Tennis court
  • Billiards/Pool tables
  • Fitness center
  • Fishing
  • Squash
  • Tennis

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Live entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • Sea view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Room toiletries
  • Hair dryer

Self-catering

  • Kitchenette
  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 20 per person per night in an extra bed. 
  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Helnan Palestine Hotel - Alexandria Alexandria location
Show big map »

Hotel Address:

Montaza Palace, Alexandria, Alexandria, Egypt, 21919

Get directions
City Center
  • Alexandria
    6.5 mi
Airports
  • Borg El Arab (HBE)
    31.6 mi
Train Stations
  • Sidi Gaber Railway Station
    6.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    218

Hotel Awards

EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Egypt

Use Badge

Rooms and availability

Helnan Palestine photos Room
Standard Double Room
Bed type: Double bed or 1 Single bed or Queen-size bed or Twin beds
Size: 325 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Standard Room

Room facilities
    Helnan Palestine photos Room
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 325 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|Standard Triple Room

    Room facilities
      Suite
      Bed type: 1 Single bed or Double bed
      Check Prices
      • Air conditioning
      — Less information+ More information

      Suite|Hotel Suite

      Room facilities
        Helnan Palestine photos Room
        Corner Suite
        Size: 1080 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Helnan Palestine photos Room
          Deluxe Double Room
          Bed type: Double bed or Twin beds
          Size: 595 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities
            Helnan Palestine photos Room
            Executive Suite
            Size: 810 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Helnan Palestine Hotel - Alexandria Alexandria location
              Show big map »

              Hotel Address:

              Montaza Palace, Alexandria, Alexandria, Egypt, 21919

              Get directions
              City Center
              • Alexandria
                6.5 mi
              Airports
              • Borg El Arab (HBE)
                31.6 mi
              Train Stations
              • Sidi Gaber Railway Station
                6.3 mi
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Number of floors:
                6
              • Number of rooms:
                218

              Hotel Awards

              EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Egypt

              Use Badge

              Helnan Palestine Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Places of interest

              • Mamoura Beach - 4300 ft

              Local attractions

              • Bibliotheca Alexandrina - 1.9 mi
                El Shatby, Alexandria
              • Royal Jewelry Museum - 4.4 mi
                21 Ahmed Yehia Street, Alexandria
              • Alexandria National Museum - 8.0 mi
                110 El Horreya Rd. Raml Station, Alexandria
              • Corniche - 2.5 mi
                AlexandriaEgypt
              • Stanley Bridge - 8.0 mi
                AlexandriaEgypt

              Near the hotel

              • Montazah Palace Gardens - 2600 ft
                AlexandriaEgypt
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  6
                • Number of rooms:
                  218

                Hotel Awards

                EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Egypt

                Use Badge

                Helnan Palestine Reviews

                Guest reviews are submitted by our customers after their stay at Helnan Palestine

                Average guest rating

                7.6out of 10
                Fabulous
                Based on 57 reviews

                Rating by category:

                Location
                8.0
                Rooms
                7.5
                Value
                7.0

                Guest reviews

                • Older travelers
                  6.2

                  the location

                  the facilities, the service. I could not get an internet setting for hours because their IT manager was in a meeting.

                • Family with children
                  9.6

                  The staff were very friendly and polite. The hotel's location is good since it has everything inside, private beach, restaurants, gardens and scenery saving you the hassle of leaving the gates and dealing with Alexandria's public beaches and insane traffic (in tourist season).

                  The hotel is a bit overpriced for the services offered compared to other locations I have stayed at internationally. The music at the pool was too loud during the day and at night the music coming from the nightclub across the bay was loud as well. If you visit the hotel on public holidays you will find that you're staying with the class of people you'd expect to see on the public beaches since they probably came on a corporate offer.

                • Single
                  7.8

                  It is a wonderful hotel in the most lexurius are in the city

                • Group of friends
                  6.6

                  I had to move furniture to plug in a kettle. Food indifferent. Asked to pay for internet which did not work.

                • Single
                  7.0

                  The rooms are quite and comfortable after their recent refurbishment

                  The staff are sometimes very inquisitive and interfere in subjects that is not of their concern.

                • Group of friends
                  6.2

                  it's far away from the main road & the paiement should be in foreign money

                • Group of friends
                  7.0

                  location pool and beach

                  lack of information relating to venues minimum charges, activities etc - incorrect information given on a number of occasions

                • Family with children
                  9.6

                  i liked my room alot, and the view was fantastic

                  the hotle was alittil expensive

                • Older travelers
                  8.8

                  i wd like mor imortant 2 rooms

                • Family with children
                  7.0

                  very good faciliteis and location But needs better management staff

                  the price is Higher than normal rates

                • Single
                  6.2

                  The best location in Alexandria area. The city of Alex is crowded, noisy and dirty, but Montazah is an oasis - beautiful park, nice beach; pity that the palace cannot be visited. The hotel is good, rooms have nice views. It's the only hotel I would go to, if I had to go to Alex.

                  Montazah gets very crowded in weekends. There are parties, weddings etc., loud music everywhere. Only top floors can spare you of the noise. The hotel has a small beach but the water is very dirty. Also, as everywhere in the Egyptian North Coast, beaches are for men and kids, not for (western) women.

                • Older travelers
                  7.8

                  the sight through room terrace is terrific,although i had to give a complain before aircondition and minibar were fixed

                  slow responce when hotel was full

                • Older travelers
                  5.4

                  Nice rooms nicely decorated

                  Over priced , the beach was terrible and very small and not clean and the service was really bad . The pool and Beach was opened to puplic with a fee so it was full with kids screaming and it was not what expected from a five star hotel .

                • Group of friends
                  5.0

                  The location was perfect but the stuff they are not friendly at all reception- security and room service- no body smile no body ask for help I relay get angry of how they tolk and they are so seriose-- So next time I will never back to this hotel even if they got a perfect location FourSesons hotel much better they know how to be nice with the Guest and the stuff are more professional. Thank you

                • Group of friends
                  8.0

                  The rooms r beautiful,the service was good, the food was excellent,the view is fantastic

                  The most important problem is the height of the bathtub...it was a problem to take a bath without fearing to slip. The linen should smell fresh, they smell slept-in,the dinning room in the morning is too sunny:maybe 4 foreigners it is wanted but 4 egyptians a little shade is needed,

                How to reach hotel

                hotel Helnan Palestine Hotel - Alexandria Alexandria location
                Show big map »

                Hotel Address:

                Montaza Palace, Alexandria, Alexandria, Egypt, 21919

                Get directions
                City Center
                • Alexandria
                  6.5 mi
                Airports
                • Borg El Arab (HBE)
                  31.6 mi
                Train Stations
                • Sidi Gaber Railway Station
                  6.3 mi
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  6
                • Number of rooms:
                  218

                Hotel Awards

                EgyptianHOTEL AWARDSRecommendedAlexandriaHelnan Palestine

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Egypt

                Use Badge