Helnan Palestine - Alexandria

Montaza Palace, Alexandria, Alexandria, Egypt, 21919show map
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Highlights
8
FabulousBased on  134 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Egypt

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Overview

Helnan Palestine is a 5-star venue placed about 12 km from Alexandria Zoo.

Guests can easily reach Al-Salam Theatre, which is about 10 km away.

Nearby points of interest include a fortress, a theater and a cathedral.

Guests can reach Helnan Palestine Hotel by car from Borg El Arab airport in 60 minutes.

Rooms

Helnan Palestine provides rooms complete with a minibar, climate control and a safe.

Eat & Drink

Serving a selection of food Ibn Hamido are placed a 15-minute walk away.

Services

Comforts like an ATM and a news stand are provided on site.

Relax

Spa facilities at Helnan Palestine Hotel include a Jacuzzi and a sauna.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Private parking is possible on site.

Number of floors:   6.  Number of rooms:   218.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Sailing
  • Tennis
  • Squash
  • Fishing

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Wardrobe
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREEExtra bedAll children7 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
El Nohza (ALY)8.3 mi
Borg El Arab (HBE)31.9 mi
Train
Sidi Gaber Railway Station6.6 mi
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Reviews
7.6
FabulousBased on  134  reviews

Rating by category:

8.0
Location
7.5
Rooms
  • 3.8
    Guest rating

    Good location inside Almuntazah Park

    -Front desk attitude toward customers -The room furnature is outdated -The hotel lobby is a playground for the kids

  • 9.6
    Exclusive

    The location of the Hotel is unique, AL Montaza Park is outstanding place for relaxation & the view is just excellent.

  • 5.0
    Guest rating

    to derty beach

  • 7.4
    Very good

    Uncomfortable because there were a luck of international spirit,but a lot of muslims.

    1)The sea water was not clean.2)It is uncomfortable to have an active moscue in the international resort 3)A lot of women in yashmak for international resort

  • 10.0
    Exclusive

    The hotel matches the former royal palace situated by its side in both comfort and exclusive location, between the Alexandrian sea shore and the unique Montaza gardens.

  • 4.2
    Guest rating

    I liked the location very much since it is in almutazah park

    my booking was for two triple rooms but they gave me 1 single bedroom and 1 double bedroom and charged me for the 2 triple bedrooms. They gave me an upgrade to a suite (not suitable for my family) because they were overbooked eventhought i asked to get what i already reserved as 2 triple bedrooms. Way overcharged for the rooms ($ 400 per room) and i believe the room worth around $120 - $150 maximum.

  • 8.8
    Superb

    Location is fantastic and food is moderate.

  • 7.4
    Very good

    the breakfast open bufet was good

  • 9.6
    Exclusive

    Stunning location and views,and polite, friendly staff.I appreciated being able to check-in early, and to keep my room for an extra hour because of my travel arrangements,

  • 9.6
    Exclusive

    Location,staff ,entertainment,food,good value for money ibhave special rate through booking

  • 10.0
    Exclusive

    Everything is just PERFECT. Perfect location, design, hotel staff, foos, everything u can imagine. It is our only destination in Alexandria.

  • 6.2
    Good

    Very nice location and breakfast is really good

    The rooms are not 5 stars and bathroom is very old and the room is not that clean.

  • 9.6
    Exclusive

    Location.Rooms, View, Staff (Very Friendly Staff, and they are doing thier best to help the guest), Food, Resturants and Cafa, Prices. Free music programs.

    Sauna and Steam was under construction / Maintenance during all my stay.

  • 9.6
    Exclusive

    the best thing is the location, in Montazah and the sea views. Also the staff are very friendly and attentive, pleasant to deal with.

    I think the mini bar facilities need to be more generous (coffee and coffee mate, not only 2!)

  • 6.6
    Good

    Location and restaurant

    Staff, insecure place for parking the car.. Also the open gates for public to enter . which resulted to have the sign of my bmw car to be stolen. And also the staff mentioned that this is not their responsibility although my car was infront of the hotel straight forward.. When I talked to staff at the garage which they claimed that it can support up too 300 cars I found out that its maximum capacity is 150 cars !! and found out also that the deputy managers lied about that the garage is in the authority of the hotel I found out it is rented to another man who looks out for cars so its independent away from the hotel plus only one guy is looking after the cars and no security available for cars !!

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Highlights
8
FabulousBased on  134 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Egypt

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREEExtra bedAll children7 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
El Nohza (ALY)8.3 mi
Borg El Arab (HBE)31.9 mi
Train
Sidi Gaber Railway Station6.6 mi
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Check rooms and rates
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Rooms and Guests
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